Service Level Agreement
Participating Departments (Contacts)
Calls received through the VCU Help Desk (828-2227) for the following departments will be transferred to the School of Medicine (SOM) Computer Support technicians. Department/Division users should use the keyword “SOMTECH” to indicate the request should be transferred to the SOMTECH group.
- Anatomy and Neurobiology (Julian Owens)
- Dean’s Office, SOM
- Continuing Professional Development and Evaluation Studies (CPDE) (Warran Dawson)
- Administrative Office (Debbie Weir)
- Alumni (MCV Campus) (Kenneth Melvin)
- Admissions (John Kenyon)
- Curriculum (Allison Sands)
- Graduate Medical Education (Harold Greenwald)
- Faculty Affairs (Ann Setien)
- Research and Research Training
- Technology Services (Meenu Tolani)
- Physiology and Biophysics (Debbie Bohn) (Tom Walsh)
- Family Medicine (Tom Treleaven) (Deidre Henley)
- Vice President of Health Sciences (Alan Johns) (Trescinda Cull) (Ann Rowlett) (Cheryl Chesney-Walker)
- Epidemiology and Community Health (Rhonda Hobson) (Katharine Young)
- Neurology (Linda Kopec)
- Otolaryngology (Gretta Geisinger)
- Speech Pathology (Gretta Geisinger)
- Addiction Psychiatry (Terry Peeler)
- Psychiatry Administration and Mood Disorders (Danika Robinson) (Kim Bertram) (John Blatecky)
- Pediatrics (Suzanne Britt)
- Ophthalmology (Gretta Geisinger)
- Biochemistry Administration (Daniel Dwyer) (Jodi Humpage)
- Microbiology and Immunology (Bobby Palumbo)
- Physical Medicine and Rehabilitation (Adrianne Dery) (Wade Broussard)
- OB/GYN (Jeff Olson)
- Internal Medicine
- General Internal Medicine, (House Calls and Geriatric Medicine, North Hospital Ground Floor are part of this group) (Wendy Walker) (Jay Holdren)
- Hematology/Oncology (Jerry Riggins)
- Office of Educational Affairs (Maia Lavallee)
- Pulmonary (Linda Douglas) (Andrew Smithson)
- Quality Health Care (Andrew Smithson) (Shannon Sekerak)
- Cardiology (Cindy Dutilly) (Brenda Johnson)
- Gastroenterology/Hepatology (Diane Hutson)
- Family Medicine (Tom Treleaven) (Deidre Henley)
- Nephrology (Valerie Harris)
- Endocrinology (Rosena Simpson) (Bruce Hillner)
- Heart and Lung Transplant Office (West 5 Only) (Joann Cummings)
- Hemophilia (Tamara Quarles)
- HIV Consortium, 600 Main Street Station, 20th floor, Suite 2020 (Vinnie Mitchell)
- HIV/AIDS Center (Gail Connors)
- Rheumatology, Allergy and Immunology (Mary J. Robinette)
- Infectious Disease (Krystyna Helper)
- Administration (Old City Hall) (Ray Foster)
- Humphreys Fellowship Program (Crystal Thomas)
- School of Public Health
- Dean’s Office (Claire Piltz)
- Social and Behavioral Health (Aruna Swaminathan) (Laura “Hazel” Mays)
- Biostatistics (Al Best)
- Health Disparities (Nikki Johnson)
